Privacy Policy

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Effective Date: July 27, 2026

Pro Well Hub LLC ("Pro Well Hub," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information when you visit our website, register for workshops, purchase products or services, complete assessments, subscribe to our emails, or otherwise interact with Pro Well Hub.

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1. Who We Are

Pro Well Hub LLC provides wellness education, stress management and burnout prevention workshops, coaching, online courses, digital resources, and corporate wellness services.

Website:
https://www.prowellhub.com

Contact:
margo@prowellhub.com

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2. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

• Name

• Email address

• Phone number (if voluntarily provided)

• Billing information (processed securely through our payment providers)

• Information submitted through contact forms

• Responses to assessments or questionnaires

• Workshop registrations

• Coaching applications

• Newsletter subscriptions

• Customer support communications

You are never required to provide health information through our website. If you voluntarily share personal wellness information during coaching or workshops, it will only be used to provide the services you requested.

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Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Date and time of visits

• Referring websites

• Approximate geographic location

• Cookies and similar technologies

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3. How We Use Your Information

We use your information to:

• Deliver online courses and digital products

• Process purchases

• Register you for workshops or coaching

• Send confirmations and customer support communications

• Provide educational newsletters and resources

• Respond to your inquiries

• Improve our website and services

• Understand website usage and performance

• Meet legal and regulatory obligations

We do not sell your personal information.

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4. Email Communications

If you:

• subscribe to RESET Notes,

• download a free resource,

• complete an assessment,

• register for an event,

• or purchase one of our products or services,

you may receive emails related to those services, educational content, updates, and occasional promotional offers from Pro Well Hub.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.

Transactional emails (such as purchase confirmations or course access information) may still be sent when necessary.

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5. Payment Information

Payments made through our website are processed securely by third-party payment providers such as Wix Payments, PayPal  and/or Stripe.

Pro Well Hub does not store or have access to your complete credit card information.

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6. Website Platform

Our website is hosted on the Wix.com platform.

Wix provides the online platform that allows us to offer our products and services. Your information may be stored through Wix's data storage, databases, and general Wix applications. Wix stores data on secure servers protected by industry-standard security measures.

For more information about Wix's privacy practices, please visit:

https://www.wix.com/about/privacy

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7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• improve website functionality

• remember user preferences

• analyze website traffic

• understand visitor behavior

• improve our marketing efforts

We may use services such as Google Analytics and Meta (Facebook) technologies to help understand how visitors use our website.

You may disable cookies through your browser settings, although doing so may affect certain website features.

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8. Third-Party Services

We may use trusted third-party providers including:

• Wix

• Wix Payments

• Stripe

• Google Analytics

• Meta (Facebook and Instagram)

• YouTube

• Email marketing services

Each provider has its own privacy practices governing the information it processes.

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9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information.

While we strive to use commercially acceptable means to safeguard personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

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10. Data Retention

We retain personal information only as long as reasonably necessary to:

• provide our services

• maintain customer records

• comply with legal obligations

• resolve disputes

• enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where reasonably practicable.

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11. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• request access to your information

• request corrections

• request deletion of your information

• withdraw consent for marketing communications

• request information about how your data is used

To exercise any of these rights, please contact us at:

margo@prowellhub.com

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12. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

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13. Changes to This Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on this page with an updated Effective Date.

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14. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Pro Well Hub LLC

Website:  https://www.prowellhub.com

Email:  margo@prowellhub.com